At Uniforms.com.au, we know how important it is to see, feel, and try on a product before committing to a larger order. That’s why we make it easy for you to purchase single units directly from our website so you can confidently evaluate the quality, fabric, fit, and style before rolling it out across your team.

After COVID, we transitioned from physical showrooms in Queensland and Victoria to a fully online model. By removing the significant overhead costs of retail shops, we’ve been able to pass those savings directly on to our customers through much more competitive pricing across our entire range.

This approach allows you to access premium uniforms at lower prices, while still having the flexibility to test products first.

Rather than sending out free samples—which often leads to garments not being returned, being returned in unsatisfactory condition, or incurring supplier restocking and processing costs—we offer a simple and fair sampling system that ensures every item you receive is brand new, hygienic, and in perfect condition.

Even better, if you proceed with a *bulk order of 100+ units, we’re often happy to credit the cost of your sample back toward your order. This means your sample effectively becomes part of your final purchase.

How Our Sample Process Works

Our process is designed to give you complete confidence before placing your uniform order:

• Samples can be purchased in single units directly from our website.
• All samples are charged at the listed price plus delivery.
• Samples cannot be sent unpaid or on approval.
• If you proceed with a bulk order (100+ units of the sampled style), we can often credit back the cost of one sample — simply ask our team when ordering.
• If you love the garment, you can send it back to us and we’ll embroider or decorate it with your logo, ready for your team.
  

Save On Samples.

A great option that we provide regarding samples is rather than returning for a store credit, return the product for us to embroidery/print with your bulk order:

• This eliminates any return fees that might be applicable.

We will even embroider the returned sample free of charge and send it back to you with your bulk order.*

Even if your order more than one sample and one or more of the items are not quite what you wanted, send it back for branding and pass on to a customer as a gift. By doing this, you are not only saving money and time, you are also rewarding a customer or family member with a branded free gift!

Returning Samples

If you wish to return your sample, we can accept it under the following conditions:

• Samples must be returned within 7 days of receiving them.
• Garments must be repacked and retagged exactly as received and remain in brand-new condition.
• Return freight is at the customer’s expense.
• Returned samples receive store credit only, not a refund.
• A Return Processing & Restocking Fee of $19.95 for us to return the item back to the our supplier as well as a 15% of the order restocking fee as charged by our suppliers applies. These fees we do not make money on as this only covers logistics and supplier restocking costs.
  

Making It Easier to Choose the Right Fit

To help reduce the need for samples, we’ve invested in tools that make online ordering easier:

• Detailed size charts are available on every product page.
• Our Australian-first “Fitting Room” technology allows you to upload a photo of yourself and digitally try on garments before purchasing.
  

The Smart Way to Choose Your Uniforms

Our sampling system ensures you receive brand-new garments, lower everyday prices, and the flexibility to test before committing.

It’s the most efficient way to choose uniforms with confidence—without paying the inflated prices that traditional retail stores often require to cover their overheads.

* Applies to one unit only